- This Privacy Policy sets out the rules for the processing and protection of personal data provided by users in connection with their use of the services offered by the website Platinum Palace Hotel Boutique & SPA (hereinafter: the Service)
- The administrator of the personal data contained in the Service is Roma Investments Piątkiewicz Sp.j, Luboń 62-030, Ul. Rejtana 12A registered in the register of entrepreneurs under NIP: 7772951093 (hereinafter: the Data Controller - ADO).
- In order to ensure the security of entrusted personal data, ADO operates on the basis of internal procedures and recommendations compliant with the relevant legal acts on personal data protection, and in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
- ADO takes special care to protect the interests of the data subjects and, in particular, ensures that personal data are:
- processed lawfully,
- collected for specified, legitimate purposes and not further processed in a manner incompatible with those purposes,
- accurate and adequate in relation to the purposes for which they are processed,
- stored in a form that permits identification of the data subjects no longer than is necessary for the purposes of processing.
- ADO obtains information about users and their behaviour through the voluntary submission of information in forms for the purposes of:
- responding to users' inquiries submitted via the contact form on the basis of Article 6(1)(f) of the GDPR,
- accepting reservations using the online reservation system on the basis of Article 6(1)(b) of the GDPR,
- performing services provided by ADO on the basis of Article 6(1)(b) of the GDPR,
- marketing, including sending commercial information to an email address if the Client has given consent by checking the appropriate box during the reservation process on the basis of Article 6(1)(a) of the GDPR. Consent for processing data for marketing purposes and for sending commercial information may be withdrawn by clicking the appropriate link in the received message or by sending such a notification to ADO's email address,
- the pursuit of ADO's legitimate interest in specific cases on the basis of Article 6(1)(f) of the GDPR, e.g. debt collection,
- On the first visit to the Platinum Palace Hotel Boutique & SPA website, the user is informed about the use of cookies. By remaining on the website, the user accepts the use of cookies on the website. Failure to change the browser settings by the user is equivalent to consenting to the use of "cookies".
- Changes to cookie settings will take effect after restarting or refreshing the session on ADO's website.
- The installation of "cookies" necessary for the basic functionality of the Service is required for its proper operation, in particular for authorization.
- Cookies necessary for the operation of the website can be changed by modifying the browser settings; however, please be aware that changing these settings may cause the website to function improperly.
- More information about cookies is available in the "Help" section of the user's web browser menu.
- Users who, after reading the information available on the Service, do not want cookies to remain stored in their device's web browser should delete them from their browser after finishing their visit to the Service. The following types of cookies are used within the Service:
- session - remain in the browser until it is closed or the user logs out of the Service,
- persistent - remain in the device's web browser until deleted by the user or until a predetermined time specified in the cookie parameters.
- In terms of functionality, cookies can be divided into:
- analytical cookies, which help improve the user experience by understanding how users use and convert on the site,
- marketing cookies, used to personalize advertising content, properly target and analyze the performance of marketing and sales channels,
- essential cookies, which are fundamental for the basic functionality of the Service.
- The cookies we use allow us to develop and improve our website.
- Some cookies may be placed by the provider of the Online Reservation System solely for the purposes of:
- enhancing and supporting the reservation process,
- analysis and collection of statistical data regarding the use of the website and the online reservation system in order to improve them,
- the Online Reservation System provider informs about the cookies installed in the user interface of that system
- ADO may use automated decision-making, including profiling, for marketing purposes (including automated matching of advertisements to your interests and measuring their effectiveness), and to tailor offers on the basis of Article 6(1)(a) of the GDPR.
- Recipients of personal data may include authorities, institutions and entities authorized under legal provisions, as well as entities providing services to ADO (e.g. legal, IT, marketing, accounting services and other entities involved in the provision of the ordered service).
- We use the following analytical tools:
Google Analytics - We use the following marketing tools:
- Users have the right to access the data they provided to ADO. The user also has the right to modify such data, request their deletion, and to restrict or stop the processing of their personal data at any time. At any time the user may also request the deletion of their personal data from the service. The right to data portability does not apply because no standard for exchanging such data between hotel properties has been established.
- To exercise the rights indicated above, the Service user should contact ADO using the same email address or telephone number provided to the Service, by contacting: platinumpalace@platinumpalace.pl
- The Service user has the right to withdraw consent at any time without affecting the lawfulness of processing carried out on the basis of consent prior to its withdrawal, by contacting ADO directly or, in the case of technology, by changing the cookie settings.
- Any Service user may lodge a complaint with the Data Protection Authority.
- The Service may contain links to other websites that operate independently of the Service and are not in any way supervised by the Service. These sites may have their own privacy policies and terms of use, which we recommend you read carefully.
- ADO reserves the right to make changes to the service's privacy policy due to the development of Internet technology, potential changes in data protection law, and the development of the Service. We will inform users of any changes in a clear and visible manner.
